How a6win Handles Your Personal Information
At a6win, your account data belongs to you — we collect only what we need to run your account, process payments through JazzCash, Easypaisa, SadaPay and Raast, and...
What Data We Collect and Why
When you open an account with a6win, we collect your name, contact details, and the payment identifiers you use — whether that is your JazzCash mobile wallet, Easypaisa account, SadaPay handle, or Raast-linked number. We use this data to verify your identity, process withdrawals, and detect unauthorised access. Session logs and device identifiers are retained for fraud prevention. We do not sell
your data to third parties. Retention periods follow applicable Pakistani data-handling norms, and data is deleted upon verified account closure where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Reach Our Privacy Team Directly
If you have a question about your data or want to submit a correction or deletion request, our privacy team is reachable through the channels below. We aim to respond within 72 hours for all data-related queries from Pakistani accounts.
Live Chat
Start a live chat session from your account dashboard any time. Our agents handle data queries alongside account support and can escalate to the privacy team within one business day.
Email Support
Send your data request to our dedicated privacy address. Include your registered contact detail so we can verify your identity before making any changes to your account record.
Help Centre
Our help centre carries step-by-step instructions for submitting data access, correction, and deletion requests without needing to contact an agent directly.
Why You Can Rely on This Policy
We have built our data practices around transparency and account-holder control. The six points below reflect how we operate day to day, not aspirational language.
No Third-Party Data Sales
Your personal details and payment identifiers are never sold or rented to advertisers or data brokers. We share data only...
Encrypted Storage
Account records, including your Raast and SadaPay references, are stored with encryption at rest. Access is restricted to authorised personnel...
Minimal Collection
We collect only the fields required to open your account, verify payments, and prevent fraud. Optional profile fields are never...
Verified Deletion
When you close your account, we initiate a deletion workflow within 30 days. You receive a confirmation once your personal...
Access on Request
You can request a copy of the data we hold on your account at any time. We will deliver a...
Policy Update Notices
When this policy changes in a material way, we notify you via your registered contact before the change takes effect...
How This Policy Aligns Across Our Pages
| Registration Page | Data collected at sign-up matches exactly what this policy describes — no additional fields are captured silently during the account-opening flow. |
|---|---|
| Payment Page | JazzCash, Easypaisa, SadaPay and Raast identifiers are handled under the same data terms described here, with no separate payment-specific data agreement required. |
| Account Settings | The correction and deletion controls in your account settings reflect the rights described in this policy and are kept in sync whenever the policy is updated. |
| Cookie Notice | Our cookie notice is a subset of this policy. Session and analytics cookies are covered under the same retention and deletion terms stated here. |
| Terms and Conditions | The data-handling clauses in our terms reference this policy directly, so there is no conflict between what the terms say and what this policy commits to. |
| Withdrawal Flow | Identity checks run during withdrawal use only the data categories listed in this policy. No additional documents are requested outside the scope described here. |
| Support Transcripts | Chat and email transcripts are retained under the same timeframes as account data and are included in any data-access request you submit to our privacy team. |
Key Elements of Our Privacy Framework
Six structural features define how this policy works in practice for your a6win account. Each one is designed to give you clear visibility and control over...
Plain Language
Every clause in this policy is written in clear English so you understand what we collect and why, without needing to parse legal jargon or cross-reference external documents.
Layered Structure
The policy moves from broad principles to specific data categories, so you can read the summary at the top or drill into the section that covers your particular concern.
Pakistan-Region Scope
This policy applies specifically to accounts opened in supported regions of Pakistan. Where local law sets stricter requirements, those requirements take precedence over our general terms.
Versioned History
Each published version of this policy carries a revision date. Previous versions are available on request so you can compare what changed between any two editions.
Linked Rights
Your data rights — access, correction, deletion, and portability — are each linked to a specific contact path or in-account control, so exercising them requires no guesswork.
Annual Review Cycle
We review this policy at least once per year and after any significant change to our payment integrations or account systems, keeping it accurate and current.